Hello, I'm Channeli ❤️

These terms apply to every booking with Channeli ("I", "me"). "You" means the person booking.

• Age. You must be 18 or over, or the age of majority where you live if higher. By booking, you confirm this.
• Online only. I provide live one-to-one video calls and custom digital content (photos and videos). I never offer, arrange or agree to meet in person — please don't ask.
• Payment first. Every session and every custom order is paid in full before it starts. Nothing is provided on credit, on promise, or in exchange for "payment after".
• Verification. Before you pay, you can ask for a short verification video with a code word of your choice, so you know I'm real.
• Session time. Your session starts as soon as your payment clears and runs for the time you paid for. Extra time can be added if I'm available and it's paid for first (£3 per minute).
• My boundaries. Sessions are tailored to you, but I decide what I'm comfortable with. I can decline any request, and I can end a session at any time if you are abusive, threatening, ask for anything illegal, or break these terms. Sessions ended for these reasons are not refunded.
• No recording. You must not record, screenshot, screen-capture or stream any part of a session, or share my messages, photos, videos, phone number or identity with anyone. If I believe you are recording, I will end the session with no refund.
• Custom content. Custom content is licensed to you for your own private, personal use only. I keep full ownership and copyright. You may not share, post, upload, resell or distribute it anywhere. Doing so breaks these terms and my copyright, and I may take action to have it removed.
• My privacy. You must not try to find out my real identity, location, or personal accounts, or contact me outside the agreed channels.
• Fair use. I may refuse a booking from anyone, without giving a reason, and block anyone who breaks these terms.
• Liability. To the extent the law allows, my total liability to you is limited to the amount you paid for the session or content in question.
• Changes. I may update these terms. The version on this page when you book applies to that booking.
• Law. These terms are governed by the laws of England and Wales.

• Instant delivery. Every session starts straight after payment, and custom content is delivered as soon as it's paid for. Because the service is delivered immediately, payments are final once it has been provided.
• Not delivered? If I can't start your session or deliver your content after you've paid, you get a full refund.
• Problems on my side: if a call drops or is cut short because of an issue on my end, I'll make up the lost time or refund the unused minutes.
• Problems on your side (your connection, device or app) are not refunded.
• Your legal rights: by paying, you ask for the service to be provided immediately and agree that you lose the right to cancel once it has been provided.
• How to ask: message me on WhatsApp with your payment reference. Approved refunds go back to your original payment method, usually within 5–10 working days.
• Please talk to me first. Message me before raising a dispute or chargeback with your bank. Disputes for services delivered as agreed will be contested, with messages and payment records as evidence.

• What I collect: your WhatsApp number, our messages about your booking, and a payment confirmation from the payment provider. I never see or store your full card details.
• Why: to arrange and deliver your session or content, handle refunds and support, and prevent fraud.
• Sessions: I don't record or keep video calls.
• Sharing: I never sell or share your details, except with the payment provider to process your payment, or where the law requires it.
• How long: booking messages and payment records are kept only as long as needed for refunds, disputes and tax records, then deleted.
• Discreet billing: your payment is handled by a third-party payment provider. The name on your statement is the provider's descriptor, not "Channeli".
• Your rights: you can ask to see, correct or delete your data by messaging me on WhatsApp. You can also contact the UK Information Commissioner's Office (ico.org.uk).

• I am over 18 and take part entirely by my own choice.
• I never provide anything involving minors, non-consent, violence, or anything illegal — and I'll end contact with anyone who asks.
• Online services only. No in-person meetings of any kind.
• Video calls are live and never recorded. Custom content is made by me and sent privately to the buyer only.
• If you have a concern, message me on WhatsApp.